Answers To Common Questions
Are you American Heart Association?
Yes! All certifications and instructors are American Heart Association certified.
When do we get our cards?
Cards are provided to you the Day of Class!
What is the Refund Policy?
REFUNDS: There are NO REFUNDS for classes and books that were purchased and scheduled.
RESCHEDULING: You may reschedule a class, if necessary, by emailing info@CertifyIndy.com with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again. *Skills Check Policy: If you fail to show up for a scheduled skills check you will be charged a $50 instructor fee in order to reschedule.
REPLACEMENT CARDS: If you lose your card after class, there is a $20 replacement cost. If you purchased card insurance, you are eligible for up to 2 FREE replacement cards. To request a replacement card simply email us at info@CertifyIndy.com
Which Classes Do You Offer?
BLS, ACLS, PALS and HeartSaver CPR and First Aid.